Agile process development

The what, why, and how of good process

What is process?

As a manager and a fanboy of organizational behavior, I think a lot about process, the specific sequence of steps a team or organization puts in place to define how a certain end should be achieved. It clarifies how something should be done: from how documents are written (e.g., using a specific template) to how hiring decisions are made (e.g., by unanimous team vote).